Just the ticket – PC, print and copy for casual users

Transaction Management

Just the ticket – PC, print and copy for casual users

Monitor launches its new ticketing kiosk so casual users can copy, print and use PCs.

The Express Kiosk dispenses a paper ticket for non-patrons which has a code to key-in for PC access or copying.

This code links to an account, created and managed by Supervisor Net. The user loads value onto the account from EFTPOS or cash at the kiosk.

“The same ticket code can be used again and again until the money runs out, or can be combined with other tickets to create a new balance,” says Global Support Manager Paul Robinson.

“More and more people want to use library PC and print facilities, creating the problem of how to charge non-members,” he says.

Previously casual users have had to purchase a magnetic swipe card to access a library account, or buy a stored value card. A paper ticket requires no initial outlay, yet can be used on a number of occasions.

“While the ticket is not as secure as a library card, as the access code is written on it, it is simple and cheap for non-patrons.”

Paul says the technology was originally developed for FedEx’s retail office and print centres, then called Kinkos. “They wanted a self service system where people could walk in and buy a ticket to use the photocopiers themselves.”

Monitor has built a reputation developing card technology for universities and libraries. The new kiosk can also be used to load library cards with credit, using EFTPOS and cash.