The design philosophy of Monitor has focused on providing a solution that is simple and easy to use, but sophisticated and versatile in its management of the chargeable services within an organisation.

The hub of the solution begins with Monitor Supervisor net software being loaded to a central server, which can then communicate with multiple service devices distributed across an IP network. User accounts are maintained using the Supervisor administrator component of the software. Fund balances for user accounts are generated, either by directly loading a credit limit or balance centrally or by users loading cash into a Monitor Autoloader paystation.

Account balances are then available immediately in ‘real time’ for the payment of chargeable services, on your campus or within your office or retail environment.

A user may now access this balance by swiping or presenting either their card or a login and password, at a Monitor terminal associated with a service such as a photocopier, printer, vending or laundry machine. The Monitor terminal uses simple prompts during operation and these prompts may be easily customised as required.

The Monitor terminal identifies the user, immediately validating their account, verifying their balance, and recording their use of the chargeable service in ‘real time’. This provides for security, audit accountability and the basis for customised web enabled reports.

Transaction recording, allows total transparency of where the value is in the system at any one time. The traceability of being able to monitor multiple services from one central hub, provides for the easy control of departmental budgets, client recharging, revenue income, service device history, and efficient accurate decision making on optimising costs within an organisation’s service infrastructure.

The funds held in the system can be utilised to generate additional income streams for the organisation, essentially by behaving like a virtual bank. Imagine, for example, making work for your institution, the value sitting in your system from 30,000 students who have an account balance of $20 each.

Security

The system is inherently secure, since no value is stored on the cards and no writing to a card magnetic stripe occurs. All account values are stored in the central PC database. If a card is lost, the account can be locked or closed immediately to prevent unauthorised use.
Monitor terminals can use either cards or PIN numbers or both to identify users. Account numbers, cost centres and departments can also be recorded.